Online, phone and counter orders on one morning list

Customers choose their own collection day

Every collection date is a separate product variation with its own stock, price and sales history. The number of items available on a given day is simply that variation's stock, for example one hundred croissants per date, and the store stops selling by itself once the pool is gone.

Dates move forward on their own every night. The schedule knows the selling days, the cut-off time, the lead time and the days off, so nobody has to fix the date list on products in the morning.

Phone orders without paper slips

The Quick order screen runs on the staff member's phone. They pick the collection day, type the phone number, and the system suggests the name from that customer's previous order. Products are added from tiles with plus, minus and plus five buttons. After saving, a large order number appears that can be read out to the customer.

The result is an ordinary store order with a pickup date, so it immediately shows up in the day summary, on the pickup list, on the labels and in the packing station. It has its own statuses, Counter order and Collected at counter, which do not change store stock and do not send emails. Staff can take orders for today, or for tomorrow after the cut-off, which the regular cart would not allow.

Next to it runs the Counter Tally, a sales screen for fresh bakes. In the morning staff record how much was baked, during the day one tap on a tile is one item sold, and when something runs out the tally records the sell-out time and the customers who took something else or walked away. At closing it records the leftovers and what happened to them: discounted, Too Good To Go, given away, binned or kept for tomorrow as day-old.

Every morning you know what to prepare

The day summary shows every collection day on one row with the total number of items, the number of orders and how many are packed. Clicking a day opens the daily report, where products are broken down into every combination of variant and option, such as the doughnut filling or the size of a croissant, each with its own count. It is a production list you can print and put on the table.

The same day can be viewed by order or as a pickup list sorted by surname, with phone, items, total, status and notes. Box labels print on a 2 x 4 sheet, and the data exports to a CSV that opens correctly in Excel. Production staff without access to the admin panel receive tomorrow's list by email.

The Counter Tally adds a report of counter sales: for every day and bake it shows how much was baked, how much was sold, how much was prepaid online, when it ran out and how much was left. A completeness balance shows how many minutes before closing the stock ran out, and the daily summary sets takings against the weather and holidays.

One order at a time, nothing left to memory

The Packing menu item opens the nearest day that still has something to pack. The person at the packing table sees a single order: number, customer, phone, payment, notes and that day's items with variant and options, each with a large checkbox. The Packed, next button only works once every item is ticked.

Orders come in order of their number. One that cannot be packed yet can be moved to the end of the queue, and a mistake can be undone with one button. The card prints the label and packing slip for that order, and the system warns when the order also has items for other days. The screen uses large buttons and type so it works comfortably on a tablet.

The packed flag does not change the order status, does not send emails and does not touch stock. The day list shows how many orders are ready, and at handover the pickup list shows a Packed column next to the customer's name.

Allergens prepared once, shown online and at the counter

Food information rules require that a customer buying at a distance knows the allergens before placing an order, and that a customer in the shop can check them without asking about every product. The module gathers this information on one admin screen: products in rows and the fourteen allergens of Annex II to Regulation (EU) No 1169/2011 in columns. The first click in a cell means the product contains the allergen, the second that it may contain it, for example when the same kitchen also makes products with nuts. Separate columns mark products with no allergens and those the information does not apply to, such as a gift voucher or packaging.

You do not have to start from an empty table. The module reads the ingredients section of the product description and proposes allergens recognised from Polish ingredient names such as wheat flour, butter, eggs or hazelnuts. For supplier ingredients whose composition varies, such as chocolate, sprinkles or gingerbread spice, a note reminds you to check the label. A proposal does not reach the store until someone has checked and approved it, and if the ingredients in the description change after approval, the product is flagged for another check.

Approved information appears on the product page, below the price and the add to cart button, split into allergens and what the product may contain. The same screen prints an A4 allergen sheet for the shop with an alphabetical list of products, for the whole range or a single category. The store is responsible for the content: the module makes it easier to prepare and display, and customers only see what has been knowingly approved.