Piernikomania: from paper slips to one list
A Poznań bakery that sells in its shop and through an online store. Here is where we started, what we rolled out before the St. Martin's croissant season and what a working day looks like now.
Piernikomania runs a shop in Poznań and an online store built on CS-Cart. Every morning it bakes sweet buns, cinnamon rolls and croissants, and in season blueberry buns and Fat Thursday doughnuts, all sold the same day, and these fresh bakes are what the system is about. For years, pickup dates in the store were inserted by a mechanism written straight into the store code. It coped with ordinary weeks but not with seasons, and in Poznań the biggest season of all is November and the St. Martin's croissant.
Orders taken by phone and at the counter ended up on paper slips or in a notebook the store knew nothing about. The order summary, the pickup list and the labels covered only online orders, so the morning list had to be put together from two sources.
At the counter itself nobody really knew how much of each bake was selling. The till did not break sales down that way, and a day when the sweet buns ran out at eleven looked like a slow day in the summary, because exactly as many were sold as had been baked.
- Platform
- CS-Cart Ultimate 4.18
- Rollout
- September to November 2026
- Add-ons
- Pickup Date and Counter Tally
Knowing in advance how much to bake for the coming days
Every order, whether from the store, the phone or the counter, has a pickup date. The bakery therefore sees ordered items not just for tomorrow but for each of the coming days: the day summary shows the number of items and orders for every pickup day, and the daily report breaks them down by bake. With croissants for 11 November, the owner watches the number of ordered items grow long before the holiday, so ingredients, staff and oven time are planned from orders rather than gut feeling.
The other part of production is walk-in sales at the counter. Here the basis is the counter tally records: sales of each bake, sell-out time and customers who left empty-handed. The tally has been collecting them since November 2026, and that history feeds the bake forecast for tomorrow and the following days, which we are adding to the system right now. The first counter figures appear once each weekday has four complete records.
How bake planning worksFive parts, one order
Pickup dates in the store instead of custom code
The mechanism written into the store code was replaced by an add-on with six schedules. The croissant season opened by itself, with 11 November pickup highlighted on the product page, and it will close by itself after the holiday.
Phone and counter in the same store
Phone orders and orders placed at the counter are entered on the Quick order screen. They get their own statuses, Counter order and Counter order picked up, and land on the same lists as online orders.
Counter tally
Staff record bake sales at the counter, as well as the moments when a customer took something else after a sell-out or walked away. The day balance then shows demand the till never saw.
Daily report
One summary per day, covering the store, the phone and the counter, broken down by product and variant. The morning baking list is built from it.
Packing station
Orders for a given day ticked off item by item, with packed orders marked on the day list. Switched on ahead of the 11 November peak.
- Online store the customer picks a collection day on the product page
- Phone staff enter the order on the Quick order screen
- Counter a customer orders for another day, same screen from the counter app
- Day summary and daily report
- Pickup list and labels
- Packing station
- Counter balance
Date tiles on the product page
St. Martin's croissant with collection dates, 11 November selected.
Counter orders on the order list
Phone and counter orders carry their own status and a pickup date, just like store orders.
Day summary
Collection days with item totals, order counts, packed counts and a Pack button.
Packing station
One order at a time, each item with a large checkbox.
Running a bakery or a café?
See how each part of the system works, what the subscription costs and how the rollout goes.
Go to the offerLet's talk about your bakery
Tell us what you sell for collection and how you take orders today. We will reply with what your day could look like in this system.
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